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Warranty claim

(This service is for oem customer and 7inova wholeseller’s after-sales service use only. For end users, please contact your local retailer or distributor for warranty service.)

1. To ensure fast and efficient support, please have the following information ready and then contact us:

Product name
Serial number (e.g. on the bottom of the device)
Operating system used
Computer type and configuration
Firmware or driver version
Problem description
(Please make sure the faulty is within the warranty period)

2. Download RMA form and get RMA number from us, RMA number is also a reference to your service case.

*Apply the RMA number clearly and legibly to your postal package.
*It is not possible to accept your device without an RMA number!
*It is not possible to accept packages that are not prepaid!

| Updated:2014.03.20    Source:    Clicks:
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    ZhuCun QuanYuanFa Industrial Zone,
    No.73 GuanLan Rd, LongHua,
    Shenzhen, Guangdong, China
  • Helpdesk +86-755-21003184
    Fax: +86-755-21003194
    E-mail: Sales@7inova.com
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