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 Quality & Service

Quality Is Our Culture

7inova factory has passed ISO9001 certification in manufacturing. It has reliable wireless network analyzer, Spectrum Analyzer,vector signal generator and many other professional devices. Also it has imported injection molding machine, advanced reliable testing equipment, SMT production line, auto/semi automatic production line. Hundreds of experienced workers and quality inspectors can assure products quality and capacity to maximum. Moreover, Our QC engineers also handle strict quality testing in every procedure, which meet MIL-STD105 1.0/2.5 AQL standard.

IQC

7inova performs an ISO9001 approved supplier process, including facility evaluations, sample audits, etc., as well as monthly evaluations on product quality, delivery, and cost. Qualified suppliers are subject to an annual re-evaluation. Suppliers failing to pass this re-evaluation will be eliminated from our list of suppliers. At the same time, we have a rigorous evaluation process in which new components must pass acceptance by our engineering department, product testing, and inspection by our IQC Department.

IPQC

1. SMT Manufacturing: 3 total SMT production lines, 1 lead-free line, and two leaded lines. Our SMT lines work in two shifts, with a work capacity of nearly 1.8 million points per day.
2. DIP Manufacturing: Anti-static and clean workshops (unleaded and leaded lines).The DIP line employs 50 people, with the ability to reach 2.4 million pieces of daily output.
3. Tests: has reliable wireless network analyzer, Spectrum Analyzer,vector signal generator and many other professional devices. Also it has imported injection molding machine, advanced reliable testing equipment, SMT production line, auto/semi automatic production line. The production process includes a four-test process, including initial tests, durability tests, and full functionality testing, which guarantees a pass rate of over 98%.
4. Maintenance Department: Our 5 Maintenance Technicians have a professional NG circuit board repair process.

QA, OQC Final Inspection

Each product must pass final Quality Assurance after packaging and then Output Quality Assurance inspection to ensure all manufactured products are in compliance prior to shipping

Service is Our Soul

Design&Packaging Service

Standardized packaging and design services, with standard product images, specifications, and designs, allowing you to complete your purchases quickly and easily.All of our products have stylish retail packaging to meet your requirements of speedy shipment and sample-outlet. Also OEM product packaging design to meet the needs of consumers in different countries. We will design product packaging according to your requirements, tailored to your needs.

Pre-Sales Service

Our sales experts are fluent in English, fully-trained in our products, and always stay abreast of the consumer electronics market. Our sales experts can clearly understand the needs of our customers and can provide professional advice to help our customers succeed in the market. Customer can get full product solution from our professional service.

Sales Hotline

+86 755 61825735 (international rate)

For enquiries about products, prices and sales locations, either call the information line Monday through Friday, 9 a.m. - 5 p.m. or send us an e-mail to sales@7inova.com

After-sales Service

Hotlines - International

Support Hotline

+86 755 61825736 (international rate)

For questions about installation, configuration or troubleshooting for your 7inova product, please call the support hotline Monday through Friday from 9 a.m. to 6 p.m.our local time or send us an e-mail at support@7inova.com.

To ensure fast and efficient support, please have the following information ready when you call:

Product name
Serial number (e.g. on the bottom of the device)
Operating system used
Computer type and configuration
Firmware or driver version
Problem description

Logistics service

We have more than 50 global logistics forwarder partners, in order to ensure the successful delivery of goods. To help you solve the transport , storage , packaging , distribution and other logistics matters. The long terms shipping rates are surely be cheaper than consumer get. Our shipping team are experienced in arranging shipment and booking with forwarders. Help you with most in-time shipping schedule. We are experienced with surface and air transport. Whether your purchase is just a few units or an entire container, we can make the proper arrangements for handling your goods.

| Updated:2012.07.28    Source:    Clicks:
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